FLIGHT CLUB PAYMENT POLICY
Depending on your order, different terms and conditions apply as to the due dates of your associated payment:
SKYDIVING COURSES AND WIND TUNNEL FLYING:
In order to reserve your specific time slot for training, we require payment in full no later than 8 days prior to your requested course dates.
ZERO GRAVITY FLIGHTS, MiG-29 FIGHTER JET RIDES AND SPACEFLIGHT TRAINING COURSES::
In order for us to schedule your flight/ course with our service partners at the Sokol aviation plant and at the GCTC, we require a down payment of 30% no later than 60 days prior to your requested flight/ course dates and payment in full no later than 45 days prior to your requested flight/ course date.
ICARUS CANOPIES AND DAEDALUS SERIES PARACHUTES:
we require payment in full before we forward your order to the manufacturer for processing.
we require payment in full before we ship out your gift card. Depending on the service or product you chose for your gift card, different payment due dates apply. Please verify in the above product and service due dates specifications.
FLIGHT CLUB REFUND POLICY
CANCELLATIONS, RE-SCHEDULING, NO-SHOWS
In case your event is cancelled due to mistakes on our side, we give you a full refund on all payments made within 30 days of the scheduled starting date of your event.
In case you have registered for a skydiving course, which can not be legally executed due to adverse weather conditions such as limited visibility, strong winds, cloud clearance minimum requirements, we will keep 30 % of your payment in order for our staff to remain on stand-by for the duration of your scheduled booking. The balance of your course fees can either be credited towards a future training date or will be refunded within 30 days into the originating bank account.
If you wish to cancel your event entirely, or if you wish to change your event dates, the refund amount which you are entitled to depends on how long before your scheduled event date you notify us in writing:
> 15 days prior: we refund 70% of your payment
< 15 days but > 5 days prior: we refund 55 % of your payment
< 5 days but > 3 days prior: we refund 35 % of your payment
</= 3 days prior: there will not be any refund paid
no-show policy: if you do not show up on-time for your scheduled event, you are not entitled to any refund payments and the payments which you have made already cannot be forward-credited towards any revised future event date.
Any refund payments will be sent to the originating account within 30 days of receipt of your written request to cancel or postpone your event.
FLIGHT CLUB PAYMENT OPTIONS
Please pay by Telegraphic Transfer (or 'TT' or Wire Transfer) for larger due amounts. These can be done online or, if you still have to visit your bank, there is at least no posting or waiting. The funds are cleared instantly upon their arrival in our account:
recipient account name: Flight Club LtD.
recipient account No: 020868-0033069-000
recipient bank address: 91 Main Street, Methven 7730, New Zealand
recipient bank SWIFT code: BKNZNZ22
You may pay in any currency, provided we receive within 1% of the the current equivalent NZD value of the product/ service list price.
If you are converting funds anyway - New Zealand dollars (NZD) are simplest for us and save converting your funds twice.
Alternatively, you can pay smaller amounts in cash at any of our service locations.
In order to request assistance in processing a payment or to claim a refund for a payment which you have made already, please contact us.
FLIGHT CLUB GIFT CARDS
Gift cards have no expiration date and you can claim the service or the product on the card for as long as Flight Club LtD. remains in business. Your claim expires with the existence of the company. Please understand that, should you not redeem your gift card value within 365 days of the original purchase date, a surcharge might apply in order to compensate for eventual price hikes imposed onto Flight Club by our respective service partners.